Business E-mail Inbox Faux Pas

Every so often I am dumbfounded at what lands in my inbox. Particularity when you consider the e-mails are from folks who know I support and promote e-mail etiquette and proper technology use. Maybe it is the full moon today that lead to the following examples that did not impress in my inbox today [...]

View full post on Business Email Etiquette

Take 5, Then Click Contact

I have over 10 of my own Web sites. As with NetManners.com and my WordPress Consulting site, when an e-mail request comes in, I review and respond promptly. One thing I noticed as of late is the increasing amount of e-mailers that either do not read what is on my site or in my previous [...]

View full post on Business Email Etiquette

More Questions on New Business E-mail Announcements

This seems to be a topic folks continue to struggle with.  Mostly because I am not making it easy for them by saying, “Go ahead — mass mail (spam) away!”. Here are some additional questions I receive by those who have read this post, New Business Announcement Protocol… “Can you e-mail someone you don’t know [...]

View full post on Business Email Etiquette

Business E-mail Follow Up Concern…

A site visitor was curious and pondered… We are in negotiations with a major retail chain. I e-mailed our contact on Tuesday – after waiting two weeks for her vacation. This person promised to get back to us and review the documents. This is a big deal for our company and there has not been [...]

View full post on Business E-mail Follow Up Concern… @ Business Email Etiquette

Including Your Signature in Your Signature?

A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line business letterhead, before my signature file? No, you are not supposed to [...]

View full post on Business Email Etiquette

Think Twice Before Replying to All

When do you use Reply to All on a mass e-mail where numerous contacts are listed in the To: field? In most cases you don’t use Reply to All — you only reply to the Sender. For business e-mails, unless you know that your reply is necessary for everyone in the To: field to see, [...]

View full post on Business Email Etiquette

« Previous Page — Next Page »